As regular Ryanair-customer, you get used to the way the low-cost carrier is treating its customers. Will not complain about that, what you pay is what you get and they always bring me from point A to point B, which is exactly what I expect from them. Until I double booked a flight.
From: Ryanair Duplicate Bookings <info@care.ryanair.com>
Date: 24 March 2011 15:38
Subject: Possible Double Booking
To: $$$$$@fossaert.be
***** PLEASE DO NOT REPLY TO THIS EMAIL********
Dear Customer
We have detected a possible duplicate booking for your Ryanair flight reservation detailed below. Payment may have been taken twice from your credit or debit card.
Please note no refund is possible on a duplicate reservation after the departure of the booked flights.
Please contact Ryanair regarding a possible duplicate reservation via.
Ryanair Reservations
http://www.ryanair.com/site/EN/faqs.php?sect=CONTACT&div=call_ctr
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YOUR CONFIRMATION NUMBER IS: U9I1FS
ITINERARY/RECEIPT – All times are local.
PASSENGERS
1. Jeroen Fossaert
Your new flight details are as follows:
GOING OUT
From Charleroi(CRL) to Krakow(KRK)
Thu, 24/03/2011 Flight 6728 Depart CRL at 1535 and arrive KRK at 1745
COMING BACK
From Krakow(KRK) to Charleroi(CRL)
Sun, 27/03/2011 Flight 6729 Depart KRK at 2010 and arrive CRL at 2225
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Ryanair Holdings plc (Company No. 249885) / Ryanair Ltd. (Company No. 104547).
Registered in the Republic of Ireland. With registered address Corporate Head Office, Dublin Airport, Co. Dublin, Ireland.