Category: Ramblings

Ryanair & A Possible Double Booking #wtf

As regular Ryanair-customer, you get used to the way the low-cost carrier is treating its customers. Will not complain about that, what you pay is what you get and they always bring me from point A to point B, which is exactly what I expect from them. Until I double booked a flight.

Background, in my enthusiasm I booked one flight to Krakow twice. Stupid, I know, but ok, it happened. Will not nag about the fact that cancelling is  impossible , nor that changing the dates of the duplicate showed more expensive than booking a new one. So basically I took my loss and accepted that one of the two bookings was a waste of money.
But sending me a notification that I possibly booked twice for the same flight exactly three (3) minutes after that flight took off?
Really Ryanair, WTF?
———- Forwarded message ———-
From: Ryanair Duplicate Bookings <info@care.ryanair.com>
Date: 24 March 2011 15:38
Subject: Possible Double Booking
To: $$$$$@fossaert.be
***** PLEASE DO NOT REPLY TO THIS EMAIL********
Dear Customer

We have detected a possible duplicate booking for your Ryanair flight reservation detailed below. Payment may have been taken twice from your credit or debit card.

Please note no refund is possible on a duplicate reservation after the departure of the booked flights.

Please contact Ryanair regarding a possible duplicate reservation via.

Ryanair Reservations
http://www.ryanair.com/site/EN/faqs.php?sect=CONTACT&div=call_ctr

***********************************************************
YOUR CONFIRMATION NUMBER IS: U9I1FS
ITINERARY/RECEIPT – All times are local.

PASSENGERS
1. Jeroen Fossaert

Your new flight details are as follows:
GOING OUT
From Charleroi(CRL) to Krakow(KRK)
Thu, 24/03/2011 Flight 6728 Depart CRL at 1535 and arrive KRK at 1745
COMING BACK
From Krakow(KRK) to Charleroi(CRL)
Sun, 27/03/2011 Flight 6729 Depart KRK at 2010 and arrive CRL at 2225
**************************************************************************************
Ryanair Holdings plc (Company No. 249885) / Ryanair Ltd. (Company No. 104547).
Registered in the Republic of Ireland. With registered address Corporate Head Office, Dublin Airport, Co. Dublin, Ireland.

 

Soviet Propaganda Posters from 1917-1922.



Winning the hearts and minds. Translations: top left—Peace and freedom for the Sovietdom (Who is the giant red naked man? update: it’s Trotsky, and update: it’s an anti-communist poster—see comments.); top right—Tsar, Pope and the Rich; bottom left—Parasites and slackers do nothing and prevent others from working; bottom right—Red plowman. See many more of the posters here.

Belgium for dummies

Do you want to know more about Belgium? from Jérôme de Gerlache on Vimeo.

A short animated film about the Belgian political structure.
The text was written by Marcel Sel, a Belgian writer, author of Walen Buiten, a best-seller on the «Belgian Crisis».
The music was specifically composed by Laurent Aglat for the film, and Emma Dornan’s beautiful voice gave the commentary its magical tone.
The film was directed by Jerome de Gerlache.